TAX-FREE SHOPPING IN LUGANO AND SAN MARINO

LUGANO LOUNGE
Purchase one or moreù watches from Exel Watches in Lugano and get your VAT refund in three easy steps.
PURCHASE
Select one or more watches and before proceeding with the payment, remember to ask for the Global Blue Tax Free form. Here’s what you need to know to shop Tax Free.
Refunds are made on items exported in the traveler’s personal luggage.
WHO IS ELIGIBLE?
Buyers with permanent residence outside Switzerland
Buyers over the age of 18 years old
GET CUSTOMS VALIDATION
Find the nearest customs office. Have your Tax Free form validated before leaving Switzerland.
TIME LIMIT FOR FORM VALIDATION
90 days from the date of purchase
VALIDITY OF THE STAMPED FORM
4 years from the date of issuance of the Tax Free form
IMPORTANT INFORMATION TO VALIDATE YOUR TAX FREE FORM IN SWITZERLAND
Your Tax Free form must be completed and signed before it is presented to Swiss customs authorities. Remember, to claim your VAT refund at any Global Blue Refund Office, your Tax Free form must be validated before leaving Switzerland.
RECEIVE YOUR REFUND
Visit any Global Blue Refund Office.
Submit the validated Tax Free Form and receive your refund. If you mail back the validated Tax Free Form, make sure the payment details are filled in and the statement is signed.
IMPORTANT INFORMATION TO OBTAIN REIMBURSEMENT
To obtain a refund at any Global Blue Refund Office, please provide the following:
- Personal data and passport
- Tax Free form completed and validated by customs
- Original purchase receipt
- Purchased goods

SAN MARINO LOUNGE
Shopping at Exel Watches is a privilege.
If you are a citizen and resident of EU countries or non-EU countries you will be able to take advantage of a tax benefit, which translates into an immediate discount at the time of payment.
Thanks to this procedure, you will not have to transit through the “Tax Refund” offices at the time of departure, thus avoiding tedious waiting and bureaucratic delays. Your shopping experience will thus be considerably improved!
Just stick to these simple directions:
The purchase can also refer to several different products of different value and the total consideration must be more than €258.23 net of the discount provided;
Payment must be made by credit card, made out to the buyer and issued in Third Countries;
We are required to ask for a photocopy of the passport for guests from non-EU countries and photocopy of passport or ID card for guests from EU countries., along with a front/back photocopy of the credit card used for payment.
The immediate discount is 5%.
*excluding Italian and San Marino citizens and residents.